Shipping Policy


Privacy Statement


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All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

CARRIERS

We use the following carriers to deliver our orders:

  •   USPS
  •   UPS
  •   FedEx
  •   DHL
ORDER TRACKING

If a tracking # is provided by the shipping carrier, we will automatically update your order with the tracking information. Please note that some orders using ePacket or First Class USPS will not have tracking numbers. If you have any questions regarding tracking of an order, please feel free to contact us directly.

SHIPPING RATES

We currently offer free shipping anywhere in the United States! We also offer shipping outside of the U.S. to Canada for an additional $25.00 fee. For all other countries, we offer international shipping for an additional $35.00 fee. For international orders, the rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. International delivery times may vary due to customs. SmokeStash is not responsible for any additional taxes or customs fees once item has been shipped.

BACK ORDERS

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.